This Privacy Policy explains how Global Source Plastic Factory L.L.C. (GSPF), located in Umm Al Quwain, United Arab Emirates, collects, uses, stores, and protects personal information.
We are committed to safeguarding your privacy and ensuring compliance with applicable UAE laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
Information We Collect
We collect personal and non-personal information in the following ways:
Information You Provide Directly
- Contact details such as your name, email address, phone number, and company information.
- Enquiry and quotation request information submitted through contact forms.
- Any information you send to us via email, WhatsApp, or phone communication.
Automatically Collected Information
- IP address and device information.
- Browser type and version.
- Website usage data through cookies and analytics tools.
- Geolocation data (approximate, based on IP).
Business & Transactional Information
- Order details, communication history, and payment-related information (excluding stored card numbers).
- Supplier, distributor, and partner records where applicable.
How We Use Your Information
We use collected information for the following purposes:
- To respond to enquiries and provide quotations.
- To process orders and offer after-sales support.
- To improve our website performance and user experience.
- To send service-related notifications, updates, or communications.
- To comply with the UAE legal, regulatory, and security requirements.
- To maintain internal records and business operations.
Legal Basis for Processing Personal Data
Under the UAE PDPL, we process your personal data based on one or more of the following legal grounds:
- Your explicit or implied consent.
- Performance of a contract or steps taken prior to entering into a contract.
- Compliance with legal obligations under UAE law.
- Protection of legitimate business interests while respecting your rights and freedoms.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and tracking technologies to enhance the user experience.
Cookies may collect anonymized data related to browsing behaviour. You may disable cookies through your browser settings.
How We Share Your Information
Your information may be shared only when necessary and in accordance with the UAE PDPL guidelines:
- With internal teams for customer service and operational purposes.
- With third-party service providers such as hosting, analytics, payment processors, or logistics partners.
- With government authorities when legally required.
- With affiliates or partners involved in fulfilling your requests.
We do not sell, rent, or trade personal information.
International Data Transfers
If your information needs to be transferred outside the UAE, such transfers will be handled in accordance with PDPL requirements and protected through appropriate safeguards.
Data Security
We implement technical, administrative, and physical measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain personal data only as long as necessary for business, legal, or contractual purposes. Once no longer required, data is securely archived or deleted.
Your Rights Under the UAE PDPL
You have the following rights regarding your personal data:
- The right to access your personal data.
- The right to request correction or deletion of inaccurate or unnecessary data.
- The right to withdraw consent at any time.
- The right to object to certain types of data processing.
- The right to request restrictions on how your data is used.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. GSPF is not responsible for the privacy practices or content of those third-party sites.
Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
GSPF may update this policy from time to time to reflect changes in legal requirements or our business operations.
Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions or requests regarding this Privacy Policy or how your data is handled, please contact us:
Global Source Plastic Factory L.L.C. (GSPF)
New Industrial Area,
P.O. Box 3875,
Umm Al Quwain,
United Arab Emirates
Phone: +971 4 255 2005 / +971 4 255 2006
Email: [email protected]